Be More Effective

Nick Bladock


Tag: customer service

Why the Customer is Always Wrong

The customer is always right, right? Whatever the customer wants we do – whatever it is that we have to in order to deliver, we bend over backwards to do it. We promise the stars and hope that the moon will be enough;

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Is Customer Service merely a standard?

What is customer service? Is it what it used to be? Is it merely an out of date moral code?

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