20 March 2012
Over the last few years, more and more coffee shops have been arriving on the high street. Starbucks recently announced its new business growth strategy, to open 200 drive-thrus in Britain over the next five years; good
15 February 2012
Groupon boasts up to 90% off on anything from restaurants and spas, to sporting events and cinemas. As a sales technique, this discounting scheme can be great or it can be a disaster
24 January 2012
The world is getting more competitive and, as we pull out of recession, we’re faced with some very stark choices over how to increase revenue in a time of weakened demand;Putting up prices is not the most obvious thing
19 December 2011
An insight into two different reactions to a customer loyalty scheme
14 December 2011
What are some of the myths and secrets of gaining commitments from prospects, investors and colleagues
6 December 2011
What is customer service? Is it what it used to be? Is it merely an out of date moral code?
29 November 2011
A comparison of the news on recession with the recent Transitions Report
19 November 2011
A few days ago I was provoked into writing a response to the BBC business news item that highlighted the plight of British businesses in what some argue is a double dip recession and being drawn into the worrying strateg
17 November 2011
A recent report on BBC business news highlighted the plight of British businesses in what some argue is a double dip recession.
selling skills (27)
persuasion (9)
sales (8)
sales skills (7)
selling (5)
recession (4)
marketing (4)
attitude (3)
sales mistakes (3)
customer service (3)
